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  • BLOG

Cyber Resilience Series: The Power of Active Directory Backup

9/18/24
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  • BLOG

IBM Power and AI: 5 Key Takeaways

09/16/24
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  • BLOG

Steps to Prepare Your Contact Center for Disaster Recovery

09/11/24
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From Cost Center to Profit Driver: How AI is Transforming Contact Centers

Traditionally, contact centers have been viewed as cost centers - necessary expenses for managing customer interactions by rarely seen as revenue generators. However, this narrative is rapidly evolvin...

02/19/2025
From Cost Center to Profit Driver: How AI is Transforming Contact Centers

Meridian IT Named to CRN’s MSP 500 List for 2025

Deerfield, IL, February 17, 2025 — Meridian IT announced today that CRN®, a brand of The Channel Company, has recognized Meridian IT on its Managed Service Provider (MSP) 500 list in the Elite 150 cat...

02/14/2025
Meridian IT Named to CRN’s MSP 500 List for 2025

Omnichannel Strategies: Meeting Customers Where They Are

In today's hyper-connected world, customers expect businesses to meet them on their terms. Gone are the days when a single communication channel - like a phone line or physical store - was enough to m...

02/05/2025
Omnichannel Strategies: Meeting Customers Where They Are

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