Kristy Sholett

Posts by Kristy Sholett

Leader of mCollab, Center of Excellence at Meridian IT, Kristy brings 18 years of experience dedicated to IT. mCollab is a managed service offering to move to the cloud with Unified Communication as a Service (UCaaS) or Contact Center as a Service (CCaaS). The CoE is focused on helping clients lower their costs while adding enhanced functionality and enabling a remote workforce.

  • Collaboration

Harnessing the Power of the Cloud for Unified Communications: Benefits and Key Insights

In our digital era, where swift and effective communication forms the ...

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  • Collaboration

Enhancing Customer Experience in the Digital Era: How Unified Communication Create Fluid Interactions

In today's rapidly evolving digital world, providing superior customer...

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  • Collaboration

Embracing the UCaaS Revolution: How it's Redefining Business Communications

In the current business environment, where efficient communication act...

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  • Contact Center

Navigating the AI Landscape: 5 Ways AI is Impacting Contact Centers

The integration of artificial intelligence (AI) within the realm of cu...

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  • Collaboration

How to Make User Experience Your #1 UC Priority

Elevating User Experience: Making it the #1 Priority in Your Unified C...

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