
Posts by Kristy Sholett
Leader of mCollab, Center of Excellence at Meridian IT, Kristy brings 18 years of experience dedicated to IT. mCollab is a managed service offering to move to the cloud with Unified Communication as a Service (UCaaS) or Contact Center as a Service (CCaaS). The CoE is focused on helping clients lower their costs while adding enhanced functionality and enabling a remote workforce.
- Contact Center
Navigating the AI Landscape: 5 Ways AI is Impacting Contact Centers
The integration of artificial intelligence (AI) within the realm of cu...
- Collaboration
How to Make User Experience Your #1 UC Priority
Elevating User Experience: Making it the #1 Priority in Your Unified C...
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