Blog
- Contact Center
- mCollab
Contact Centers vs. Call Centers - Differences, Benefits & Uses
In the world of customer service, the terms "contact center" and "call...
- Contact Center
- mCollab
Improving First Call Resolution with CCaaS
In the fast-paced world of customer service, first-call resolution (FC...
- Contact Center
- mCollab
Unraveling the Mysteries of Contact Center Solutions: Navigating CCaaS and On-Premises Options
In today's rapidly changing customer service landscape, the decision o...
- Collaboration
- mCollab
Revolutionizing Healthcare Communication with Meridian IT and Cisco
At Meridian IT, we recognize that effective communication is the corne...
- IBM Power Systems
- mPower
Boost Agility, Security, and Savings: Hybrid Cloud for IBM Power in 2024
The cloud revolution is here, and IBM Power users are ready to harness...
- Collaboration
- mCollab
Enhancing Collaboration with Meridian IT and Microsoft Teams
At Meridian IT, we recognize that effective communication and collabor...
- Collaboration
- mCollab
The Evolution of Unified Communications: From Landlines to Cloud-Based Solutions
In the rapidly evolving landscape of technology, communication has und...
- Cyber Resiliency
- mProtect
Cyber Resilience Series: Microsoft 365 and Your Ransomware Protection Strategy
In the ever-evolving landscape of cybersecurity threats, ransomware ha...
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