mCollab Contact Contact Center Solutions and Contact as a service -2
Improved Customer Engagement Photo
Scalable Solutions and Flexible Plans
Advance Analytics and Insight
Discovering the Various Solutions for Contact Centers

 

  • 24/7 Reliability
  • One-On-One Communication
  • Adaptable and Expandable Service Plans
  • Active System Monitoring
  • Advanced Engineering Expertise
  • Remote and On-Site Technical Support
  • IT Roadmap Development and Strategic Planning
  • Application Deployment and Integration
  • Performance Monitoring and Optimization
  • Software Updates and Patch Management

 

From Cost Center to Profit Driver: How AI is Transforming Contact Centers

Traditionally, contact centers have been viewed as cost centers - necessary expenses for managing customer interactions by rarely seen as revenue generators. However, this narrative is rapidly evolvin...

02/19/2025
From Cost Center to Profit Driver: How AI is Transforming Contact Centers

Meridian IT Named to CRN’s MSP 500 List for 2025

Deerfield, IL, February 17, 2025 — Meridian IT announced today that CRN®, a brand of The Channel Company, has recognized Meridian IT on its Managed Service Provider (MSP) 500 list in the Elite 150 cat...

02/14/2025
Meridian IT Named to CRN’s MSP 500 List for 2025

Commvault vs Veritas: Choosing the Right Data Protection and Backup Solution

Before diving into the comparison, let's briefly introduce Commvault and Veritas.

02/10/2025
Commvault vs Veritas: Choosing the Right Data Protection and Backup Solution