Data Protection Service Plan
mProtect Flex
mProtect Flex is a new way to deliver and consume backup technology, combining Meridian's deep expertise and proactive approach in enterprise cloud backup with Commvault's industry-leading backup software.
Benefits of Meridian’s mProtect Flex
Comprehensive Data Protection Services with Flexible Consumption
mProtect Flex ensures comprehensive protection for your business-critical data with a flexible and scalable solution tailored to your unique requirements, making it the ideal choice for safeguarding data, minimizing risks, and ensuring compliance.
01Instance Based Metering
mProtect Flex uses instance based pricing to determine how much data you need to protect. This means that you only pay for the data that you back up, and you can adjust your consumption as your needs change.
02Endpoint Protection
MProtect Flex offers endpoint protection to protect your devices from malware, viruses, and other threats.
03Security
mProtect Flex uses industry-leading security measures to protect your data. Your data is encrypted at all times, and Meridian's team of experts monitors for security threats 24/7.
04End-to-End Support
Meridian's team of experts provides 24/7 support for mProtect Flex. This includes support for installation, configuration, and troubleshooting.
Our Data Protection Service Levels: mProtect Flex vs mProtect Platinum
As a part of our Global Alliance with Commvault, mProtect is a premier data management solution to help customers. Meridian offers two-tailored services, allowing you to choose the best plan that fits your needs. No matter if you choose mProtect Platinum or Flex, our first-rate flexibility and expert management solutions will always be available.
mProtect Flex
mProtect Platinum
Features
Quick Support Requests and issue ticketing with Commvault, including tracking remediation and statistics with regular check-ins until request is resolved
Perform regular software updates
Quarterly reviews and monthly written reports of operations, support requests, hardware, and general KPI
Advise and assist with configuration changes
Implement best practices and address critical pain points in addition to those covered by project-based SOWs
Annual backup assessments and health checks
Daily reviews of backup success and critical notifications by our team of specialists
Personalized communication with weekly job success, status updates, and outstanding needs reports
Coordinated specialists for bringing issues to resolution
Continuous monitoring, alerting, and proactive engagement to prevent and resolve issues
Utilize Meridian’s unique relationship with Commvault for quicker engagement on critical issues requiring advanced troubleshooting and diagnostics
Webinar: Cyber Resilience: Why you need to make the shift and how to do it
Gain expert knowledge and practical advice on fortifying your data protection strategy with cyber resilience.
Our experts will cover:
- The current state and latest trends in data protection
- The global transition towards Cyber Resilience and its significance
- Practical steps to begin implementing your Cyber Resilience plan
- Additional key insights and strategies
Don’t miss this chance to stay ahead of the curve and enhance your organization’s cyber resilience.
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Frequently Asked Questions about Our mProtect Flex Data Protection Services
01What is mProtect Flex, and how does it work?
mProtect Flex is a flexible data protection service that combines Meridian's expertise in cloud backups with Commvault's powerful software. It offers a scalable solution where you only pay for the data you back up, whether on-premises, in the cloud, or both.
02What makes mProtect Flex’s consumption model unique?
mProtect Flex operates on a "pay as you use" model, meaning you only pay for the exact amount of data you back up—no upfront costs or long-term commitments. This ensures you have full control over your backup expenses as your data needs change.
03How secure is my data with mProtect Flex?
With mProtect Flex, your data is encrypted at all times, and Meridian’s team monitors for potential security threats 24/7.
04What are the main differences between mProtect Flex and mProtect Platinum?
The main differences between mProtect Flex and mProtect Platinum revolve around the level of support and monitoring provided. mProtect Platinum provides a more hands-on, continuous support experience, while mProtect Flex offers flexibility and lower cost but with less frequent monitoring and personalized assistance.