Unified Communications as a Service
Avaya
mCollab Unify
Avaya
Avaya has an extensive history in business communication solutions, driving digital transformation with innovative technologies. Focused on enhancing customer experience and employee experience, Avaya offers unified communications and advanced contact center operations. Their solutions, drive innovation without disruption to help businesses stay agile and competitive. Avaya excels in boosting productivity and efficiency for transformative growth.
Seamless Connectivity
Avaya offers seamless connectivity by integrating voice, video, messaging, and conferencing into a unified platform. Accessible across desktops, smartphones, and tablets ensures consistent performance and smooth transitions. Key features include Single Sign-On (SSO), high-definition communication, and robust security. Avaya's interoperability with next-gen solutions and strong encryption makes it ideal for secure, uninterrupted remote and hybrid work, boosting productivity and collaboration effortlessly,
Omnichannel Support
Avaya's omnichannel support integrates voice, email, chat, social media, and SMS into a unified platform, ensuring consistent and uninterrupted customer experiences. Advanced analytics and AI-driven automation streamline workflows, provide insightful data, and enhance performance tracking. With customizable and scalable solutions, Avaya empowers businesses of all sizes to improve customer satisfaction and operational efficiency.
Real-Time Communication
Avaya's real-time communication integrates voice, video, and messaging for seamless, high-quality interactions. Instant messaging and presence awareness ensure timely and effective communication. Robust security protocols enhance convenience and data protection. Avaya boosts productivity, fosters dynamic collaboration, and is compatible with desktops, smartphones, and tablets.
Meridian IT + Avaya Expand Your Business Possibilities
Seamless Integration
Seamless Integration
Meridian IT has the capabilities to integrate Avaya with your existing solutions or set you up with a new one.
Personalized Plans
Personalized Plans
Meridian IT and Avaya offer personalized communication plans tailored to each business's needs. They design customized strategies through in-depth consultations that enhance productivity, security, and efficiency. This approach ensures businesses get robust, scalable solutions perfectly aligned with their goals.
Custom Service Strategies
Custom Service Strategies
Enjoy smooth integration and user adoption with our strategic support. Our collaborative approach minimizes disruptions, ensuring a seamless shift to Avaya's advanced solutions, empowering teams to adopt and succeed swiftly.
Avaya Aura or IP Office Upgrades
Avaya Aura or IP Office Upgrades
Upgrade your Avaya Aura or IP Office effortlessly with Meridian IT. Our experts manage the transition, adding features like advanced analytics and integrated communications. Experience minimal downtime and swiftly enhance efficiency and collaboration.
Cost Effective
Cost Effective
Partnering with Meridian IT and Avaya provides cost-effective communication solutions. Avaya's technology reduces operational costs and boosts efficiency, while Meridian IT ensures smooth implementation and resource optimization, maximizing your ROI.
National Partner with Avaya
National Partner with Avaya
As a National Diamond Partner with Avaya, Meridian IT offers unparalleled access to cutting-edge communication solutions and exclusive benefits. This partnership ensures clients receive advanced, reliable technology and top-tier support, combining local service with a nationwide reach.
Meridian IT Managed Services
Management is our responsibility
At the heart of our story lies our award-winning teams, comprised of passionate IT experts dedicated to driving innovation and excellence. With an unwavering commitment to delivering solutions that transcend expectations, our collective efforts have consistently garnered recognition and accolades within the industry.
- 24/7 Reliability
- One-On-One Communication
- Adaptable and Expandable Service Plans
- Major Release Management
- Active System Monitoring
- Advanced Engineering Expertise
- Remote and On-Site Technical Support
- IT Roadmap Development and Strategic Planning
- Application Deployment and Integration
- Performance Monitoring and Optimization
- Software Updates and Patch Management
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